Termination of LIVI contract from 30th September 2022

From 30th September 2022 free GP video consultations via LIVI will no longer be available to our patients. The practice, via the local GP Federation which we are a part of, have decided to end the contract with LIVI due to unsustainable cost increases and our own improved systems for managing remote digital and telephone consultations which mean the service no longer offers sufficient value for money to local patients.

Following the discontinuation of this service we will have access to additional face to face GP appointments in the evenings and weekends at health centres near to the practice as well as offering direct patient bookings for a number of services.

This decision was carefully considered and taken with the knowledge of local patients and their best interests as our top priority.

Local patients who have previously registered with LIVI will be redirected to their own GP practice if they need an appointment or given the option to pay for a private GP consultation with LIVI.